Careers Scotland Quality Standards, Impact Measures, And Evidence Of Standards Being Met (2007)
This briefing document outlines key features of Careers Scotland’s (now part of Skills Development Scotland) Quality Asurance Framework for its services and products. It describes:
- outcomes for individuals
- service delivery standards
- guidance standards.
It provides for measures of impact on individuals at four levels of evidence:
- satisfaction
- behaviour
- learning
- results.