This publication (2008) written for the CfBT by Dr Deirdre Hughes is situated in UK policy aims of increasing the participation of young people in further education and training in the UK with specific targeted increases for years 2013 and 2015. In particular the publication examines how the impact of information, advice and guidance services can be assessed in assisting the achievement of such targets. This is an important question facing policy-makers, service delivery managers, practitioners and as well as the concerned public.
While written for a UK audience, the text is an excellent source of knowledge and information on general issues concerning evidence, its nature and collection, and on possible policy performance indicators. Its chapters cover:
- key questions about evidence
- the evidence base
- strategies, tips and tools for measuring and assessing the impact of careers and guidance-related interventions
- the customer voice-personalisation.
A very useful glossary of terms is provided in Appendix 2. Highly recommended.